Professional Advice and Assistance

  • Errors 
  • Complaints
  • Investigations
  • Practice queries

Member Resources and Tools

  • Australian Journal of Pharmacy
  • Practice Points
  • Our Advice
  • Case Studies
  • More resources and tools

Access to Insurance Cover

  • See below under PDA Insurance Policies

Note: PDA does not assist with employment matters.

PDA Insurance Policies

PDA holds the below insurance policies with our insurer. We pass on the benefits of these policies to our members where possible, although access to PDA's insurance policies, counselling and legal support is discretionary - refer to the Membership Rules document further down the page. PDA will not assist any member who intentionally contravenes their legal, ethical or professional duties.

Owner or Manager membership provides benefits of our insurance policies to all employed non-pharmacist, non-registered staff (not including intern pharmacists) for pharmacy-related matters (i.e. retail assistants, interns, technicians, PACTs, trainee technicians).

Professional Indemnity
This is your liability for breach of professional advice or service, for example a dispensing error.

Public Liability
This is your liability for bodily injury or damage to a customer’s property on your premises for which you are responsible.

Statutory Liability
This covers legal costs, fines and penalties incurred through unintentionally breaching a number of acts.

Employers Liability
This protects you if personal injury is sustained by an employee and is not covered by ACC.

Counselling Support
To provide support during a work-related investigation or other stressful event that occurs within the workplace, including armed hold-up. Counselling is authorised by the Executive Officer through the Employee Assistance Programme (EAP).

Membership Rules

To download a copy of the rules of the Pharmacy Defence Association, click on the following link:

PDA Membership Rules

Join Now

For more information about our membership categories and payment information, and to register for PDA membership, click here.